4.1.
In accordance with UK consumer law, purchases made online may be eligible for a 14-day cancellation period beginning from the date of purchase.
4.2.
If the Parent/Guardian or Student wishes to cancel within the 14-day cancellation period and before the Course has begun, they may request a full refund by contacting the Company in writing.
4.3.
If the Student attends any Course session during the cancellation period, the Parent/Guardian acknowledges that the service has begun and any refund may be reduced proportionally to reflect the sessions already delivered.
4.4.
Once the Course has started, Course fees are non-refundable except where required by law.
4.5.
Failure to attend any session does not entitle the Student or Parent/Guardian to a refund, partial refund, credit, or replacement session.
4.6.
The Company reserves the right to cancel or reschedule individual sessions where reasonably necessary. Where possible, alternative arrangements will be provided.
4.7.
If the Company cancels the Course in full before it begins and cannot provide a suitable alternative, a full refund of the Course fee paid will be issued.